Kurniati, Rini Rahayu; Suharyono; Hamid, Djamhur; Arifin, Zainul
(European Journal of Business and Management, 2015)
This study aims at analyzing and explaining the effect of CRM and Service Quality toward Corporate Image,
Value, Satisfaction, and Loyalty on Customers of Sharia Banks in East Java at the branches of Bank Muamalat
and ...