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Browsing LP - Faculty of Administrative Science by Author "Kurniati, Rini Rahayu"

Now showing items 1-4 of 4

The Effect of Customer Relationship Marketing (CRM) and Service Quality to Corporate Image, Value, Customer Satisfaction, and Customer Loyalty

Kurniati, Rini Rahayu; Suharyono; Hamid, Djamhur; Arifin, Zainul (European Journal of Business and Management, 2015)

This study aims at analyzing and explaining the effect of CRM and Service Quality toward Corporate Image, Value, Satisfaction, and Loyalty on Customers of Sharia Banks in East Java at the branches of Bank Muamalat and ...
The Effectiveness of Business Ethics Implementation in Islamic Economic Law on Islamic Banking

Kurniati, Rini Rahayu; Hidayat, Fitri; Afifuddin (European Journal of Business and Management www.iiste.org, 2019)

Islamic bank is a bank whose activities leave usury issues. Therefore, avoiding interest which is considered usury is one of the challenges for the current Islamic world. The literacy index of Islamic banks in Indonesia ...
Implementation of the New Public Service Concept on Health Services at the Health Office of Malang City, East Java

Afifuddin; Kurniati, Rini Rahayu; Siboy, Ahmad; Zunaida, Dariz (Journal of Resources Development and Management www.iiste.org, 2018)

This research will reveal a new perspective in the public administration studies that so-called the New Public Service which consists the theories of civil society, community, universal society, and humanist and ...
MODEL AKAD QARDHUL HASAN PADA USAHA MIKRO KECIL MENENGAH

Kurniati, Rini Rahayu; Afifuddin; Wahyu, Sri Nuring (Akuntansi Bisnis dan Manajemen (ABM), 2020-04-20)

Tujuan penelitian untuk menganalis model akad qardhul hasan pada pengusaha kecil dan menengah (UMKM) dalam perkembangan perekonomian di BRI Syariah Kota Batu dan untuk menganalisis peran akad qardhul hasan pada pengusaha ...

Browsing LP - Faculty of Administrative Science by Author "Kurniati, Rini Rahayu"

Browsing LP - Faculty of Administrative Science by Author "Kurniati, Rini Rahayu"

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